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Feature Guide

Organisation & Access

  • Invite team members and assign roles from Settings > Access.
  • Switch organisations from the header; all data is scoped to the active org.
  • Use the Admin console for cross‑org oversight if you are a super admin.

Properties & Registers

  • Create body corporates, then add buildings and units.
  • Maintain owner, committee, and mortgagee registers in one place.
  • Export registers for reporting or audit purposes.

Documents & Evidence

  • Upload governance, financial, insurance, and meeting documents.
  • Approve AI‑extracted fields before they are used in workflows.
  • Track evidence pack readiness by disclosure type.

Finance & Levies

  • Create levy runs with budgets and due dates.
  • Record payments per unit and monitor arrears.
  • Export finance summaries for reporting.

Meetings & Resolutions

  • Schedule meetings, track attendance, and add resolutions.
  • Store minutes as documents linked to the meeting record.
  • Use AI to draft minutes and extract action items.

Maintenance & Insurance

  • Create and prioritize maintenance jobs with statuses and costs.
  • Track insurance policies, expiries, and certificates.
  • Use AI triage and policy comparison for planning.

Disclosures & Compliance

  • Create disclosure packs and attach required evidence.
  • Run pre‑issuance checks and QA before issuing.
  • Review compliance obligations and due items regularly.

Integrations & Data

  • Import/export CSV templates with idempotent upserts.
  • Use validation mode before committing bulk imports.
  • Configure outbound webhooks with signing and retries.
  • Use inbound email ingestion with secure signatures.

Automation & Bulk Ops

  • Create automation rules for repeatable workflows.
  • Queue bulk operations with progress tracking.
  • Review results and error counts before retrying.

Contracts & Billing

  • Maintain a contract register with renewal terms.
  • Track billing profile updates and invoices.
  • Use notes to capture commercial terms.

External Access & Observability

  • Create portal links for owner, contractor, or council packs.
  • Monitor observability metrics and incidents.
  • Export audit logs when required.

AI Assistance

  • AI drafts, summaries, and risk signals are suggestions only.
  • All AI outputs require human review before action.
  • AI usage is logged for audit and compliance.

Frequently Asked Questions

Getting Started

Properties & Registers

Documents & Evidence

Finance & Levies

Meetings & Resolutions

Operations & Productivity

Maintenance & Insurance

Disclosures & Compliance

Integrations & Data

AI Assistance

Security & Audit

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